Last Updated: January, 24, 2024
This privacy policy describes how Ahmesen Inc. ("Us, We, Our, Ahmesen, Cachical, Lightwire, Lightwire Hosting") collect, use and share data in connection of your use of our Websites and Services.
We may collect and receive information about Users of our Services ("users," "you," or "your") from various sources, including:
(i) information you provide through your User Account on the Services (your "Account") if you register for the Services;
(ii) your use of the Services
and (iii) from third-party websites, services, and partners.
We encourage that you read this privacy policy in full to ensure that you are fully informed. If you have any questions, comments, or concerns in respect to this Privacy Policy, Ahmesen's data collection, use or disclosure practices, do not hesistate to contact us at hello@ahmesen.com
NOTE: All personal data that we have collected may be proccessed by our own systems located within Canada, the United States of America, The United Kingdom, or within The European Union.Information you provide to us
a. Account Registration When you register for our services, we may ask you for current contact information, including your Name, E-Mail address, and telephone number.
b. Payment Information When you link your financial information, it is sent to our third-party payment processor. We do not save your financial information on our systems, although subscription records may be maintained by our third party payment processor.
c. Personal Information This is infomration that is capable of identifying, describing, links or is associated with a user.
Personal Information includes:
d. User Content This is in reference to all data generated and uploaded by the user to the Ahmesen platforms.
e. Communications Ahmesen may recieve additional information, should you choose to contact us directly. This includes your name, email address, phone number, the contents of any communication you have with us (including but not limited to Text and Images) and any other information you provide.
Information collected from using our Services
a. Cookies and Other Tracking Systems When you use our Services, our Systems and Websites gather specific information automatically and store them in log files. Furthermore, our Systems collect certain information automatically from you, including Internet Protocol ("IP") addresses, browser type, Internet service provider ("ISP"), location data, referring pages, date/time stamp, landing page, and referring URL. To collect such information, a cookie may be set on your computer/device when you visit any of our Services. The cookie contains information that allows our servers to recognise you. The log files and cookies allow us to record your preferences. Your cookie preferences can be viewed/modified on any public Ahmesen website by clicking on "Privacy" and viewing the "Cookie Settings". We may also occasionally gather information about your use or functionality of our Services. We only track your usage across Ahmesen-owned websites and do not exchange information with any third party not explicitly mentioned. In some countries, including countries in the European Economic Area (“EEA”), the information referenced above in this paragraph may be considered personal data under applicable data protection laws. In some countries, including countries in the European Economic Area (“EEA”), the information referenced above in this paragraph may be considered personal data under applicable data protection laws.
b. Service Usage When using our services, we may automatically collect some information, including but not limited to Processor, Memory, and Storage usage of your deployments on our hardware, your navigation of our services, and system metrics. We use this data to operate our Services, improve your experience, ensure the security of our Systems and Services, and provide customer support.
c. Third Party Services When you link a third-party account to our Systems (i.e. Github OAuth), we will recieve certain information from that service, including but not limited to: An Authentication token, your username, and your E-Mail Address. Should you desire to limit the information available to us, please consult with the privacy settings of the Third-Party Provider.
We use your collected data in a multitude of ways, such as:
We may share the information collected in these specified ways:
a. Vendors and Service Providers Ahmesen in some cases may share information with third-party vendors and providers. These providers and vendors may provide services on our behalf, or help us provide our services.
b. Business Transfers Ahmesen may disclose or transfer certain information to any potential acquirer, successor, or assignee, or in the event of an insolvency, bankrupty, or receivership in which information is transferred to one or more third parties as a part of our business assets.
c. As Required By Law and Similar Disclosures We may share information to (I) satisfy any applicable law, regulation, legal process, or governmental requests made by public authorities to meet law enforcement requirements; (II) Enforce this Privacy Policy and Terms of Service, including investigations for potential violations hereof; (III) Address, detect, and prevent fraud, security, or other technical issues; (IV) Respond to your requests; and to (V) Protect our rights, property or safety, our users, and the public. This includes potentially exchanging information with other companies and organisations for fraud protection and spam/malware prevention.
d. With your Conesent We may share information with your consent provided.
Our legal bass for collecting and processing your personal information will depend on the personal information collected, and the specific context in which we collect it.
We will normally collect personal data from you only where:
We have a legitimate interest in operating our Services, and communicating with you as necessary to provide these Services, such as responding to your queries, improving our platform, undertaking marketing, or for the detection and prevention of illegal activities.
If we ask you to provide personal data to comply with a legal requirement or to a contract, we will make this clear at the time, and advise you as to whether the provision of your data is mandatory or not (and include the potential consequences of not providing the data, should there be any)
You may access certain third-party offerings through our Services, for example by clicking on links to those offerings (including but not limited to Github/Gitlab Sign-in). We are not responsible for the privacy policy or practices of those third-party offerings, and we encourage you to carefully read their relavant privacy policies.
Ahmesen secures the information collected on our services in a controlled, secure environment. We maintain safeguards to protect against unauthorised access, use, modeification, or disclosures of this data.
Wherever possible, Ahmesen uses industry-standard encryption standards when communicating, transferring or transmitting your data. Wherever possible/applicable, Ahmesen customer deployments also have free access to TLS certificates from "Let's Encrypt".
No data transmission across the internet or wireless network can be guaranteed as 100% secure. Ahmesen strives to protect your information, however there are security and privacy limitations of the internet, which are beyond our control. Information and Data may be viewed or tampered with while in-transit by a third party, despite our best efforts.
We retain personal data collected where we have an ongoing legitimate business need to do so, such as prividing you with a Service you have requested, or to comply with legal, tax, accounting, or other similar requirements.
When there is no longer a legitimate business need to process your personal data, we will delete it. If this is not possible in certain scenarios (such as your data being stored in backup archives), we will isolate your data securely from any further processing until deletion is possible.
If you are a registered user, you may access certain information associated with your Account by logging into our Services, or emailing hello@ahmesen.com. Should you terminate your account, all not-public data is to be deleted in a reasonable and timely manner. Currently, Ahmesen has no ability for users to participate in any public acitivty, but if this is added in the future, then certain public activity may remain stored on our servers, albeit anonymised.
If you are a resident of the EEA, Switzerland, or the United Kingdom ("UK"), you have the data protection rights as follows.
For residents not located within the aforementioned jurisdictions, by policy we will continue to process requests for the listed rights 1-5 regardless of your current jurisdiction to the extent allowed by all relavant laws.
You can use some features of our Services without registering, limiting the information that we collect.
You many unsubscribe from reciving certain promotional emails from us, by clicking on the "Unsubscribe" or "Opt-out" links within the email. All emails for informational, transactional, account-related or other similar purposes will still be continued even if you unsubscribe.
Many browsers have the ability to block cookies, which may prevent your browser from accepting new cookies or to enable the selective use of cookies. Please do note that should you choose to not accept cookies, some features and functionalities of our Services may no longer work for you.
Ahmesen does not knowingly collect the personal information of Children under the age of 13, and children under the age of 13 are prohibited from using our Services. Should you learn that a child has provided us with personal data in violation of this Privacy Policy, you man alart us at hello@ahmesen.com
This Privacy Policy may be modified over time, so please review it often. Changes to this Privacy Policy are posted on our websites. If changes occur to the ways in which we use or share personal data previously collected from you through our Services, we will notify you through our Serivces, on this page, by email, and other applicable communication methods.
If you have any inquiries or concerns regarding this privacy policy, please email us at hello@ahmesen.com.